Another Awesome Review on Yelp

A happy Austin area customer posted this awesome 5-star review for us on Yelp a few days ago. Unfortunatly, Yelp had hidden this review in the "not currently recommended" section of our profile page... but we love and appreciate ALL our customers who write reviews for us- and we thing this review deserves to be seen. So we're posting it here. Thank you so much Mrs. Eileen C. We hope you enjoy your window coverings for years to come.

"We passively looked for custom wood plantation shutters for our home for several years and after scouring Yelp reviews we decided to check out a few businesses. Let me just say that my husband and I are very picky buyers and we not only look for quality but also value. We are not easily sold on things and had already done a lot of research online. We first spoke with Leslie Plas at Austin Window Fashion. She was like a breath of fresh air who knew exactly what we were looking for. She not only showed us a myriad of options but explained the differences expertly so we could make a truly informed decision. She was informative and patient with us and our millions of questions and even gave us a tour of the facility where the shutters are painted to show us some current projects they were working on. We had a custom job including a door shutter and 2 tall windows with arches at the top which would be a focal point in our home so it was imperative that we get this right. We had a hard date that we needed them by as we were having a party in 4 weeks that she assured us she could meet. We then visited a few other business and what a difference in the showroom, knowledge and overall attention to detail or lack thereof. The products were definitely inferior, had longer lead times (6-8 weeks) and were not even more competitively priced. It was clear that I had spoken with an industry professional first and then just visited "shops" afterwards. The custom wood plantation shutters we ordered arrived 4 days early and were installed by Ray who has been installing shutters and window treatments for over a decade. He was very pleasant as he multitasked efficiently installing our shutters while giving us great tips on maintaining them in the best shape for years to come. We could not have anticipated a better experience and are beyond pleased. We LOVE our shutters and they have brought a level of elegance to our home in addition to adding value and energy efficiency. THANK YOU!!!"

-Eileen C.