ABC’s of Austin Window Fashions: I is for Installers

You've probably seen our instalation trucks in your neighborhood.

Over the Christmas holiday, I spent a lot of time with my family. One of the things we did was put a puzzle together. It was a lovely scene of a lake with mountains in the background with a vast expanse of blue sky. All the blue sky pieces were the same blue color. We finished the whole puzzle except for about 12 pieces of blue sky. It was frustrating to never see the puzzle complete.

This is how it can be when you work on a project. Most of the pieces come together, but when a few don’t, it can really put a wrench in the whole experience.

At Austin Window Fashions, we have many puzzle pieces to fit into your window covering projects. First, there’s the Gallery Showroom so that you can experience the various options we have available. Then, within each window covering choice, there is a variety of colors and textures to choose from. To help you navigate each of these aspects, we provide you with an expert guide – known as a Design Consultant. She will help you select just the right product to meet your needs and she’ll place the order.

But if we stopped there, the puzzle would not be complete. A giant piece of the puzzle that is often overlooked in the world of home improvement projects is the Installers. These individuals are the final step in your process and if they don’t do the job right, your whole project could end up a disappointment.

At Austin Window Fashions, we make sure this is not the case for our clients. Our Installers are as experienced and professional in their area of expertise as our Design Consultants are in theirs. Take a look at what our customers have to say about them:

“Ray was the installations guy…an experienced professional who was in and out of my house in less than one hour.  Cleaned up after himself and made sure I was happy with the install.” (Karen P.)

“The installer was timely, nice, knowledgeable and fast.  He even took his shoes off before entering my house.” (Alexis D.)

“Chris, the installer, did an excellent job. He was on time and finished a lot faster than I thought it was going to take. He made sure I knew how to operate/clean/maintain the blinds. The finish product looks great and couldn't be happier with the results.” (Justin S.)

“I can't say enough good things about this company.  Even the installer was so incredibly professional.  He's a full time employee with them and so he knows what he's doing.  He was punctual, courteous and even put booties on before coming into the house since that morning it had rained a little outside.” (Yunny D.)

“Installer Jason at Austin Window Fashions…[was] professional, courteous and knowledgeable about their products. [The blinds] were delivered quickly and Jason had them installed within 30 minutes.” (Sharon C.)

“The installer was courteous and respectful of our home and even worked around our home office schedule. I wanted to add that the 'installer's' name is Jason.  We've had him out 2 additional times, once for warranty work and another time to verify the operation of a number of blinds that my spouse thought might not be working properly.  In each case, Jason called to ask if it was OK to arrive a little early.  He was always friendly and showed our home care.” (Mark R.)

“…and thank you also to Chris, the installer. He had to do a little on site tinkering (no extra charge) because we kept our old shutter's frames and they were just slightly out of square.”  (Blake T.)

“Ray installed my shutters.  He was an incredibly kind person that was able to work independently in the house while I was away dealing with movers at my former home.  By the time I had reached the house, the installation was complete everything was cleaned up.  I appreciated his kindness and independence (plus he helped me install a new doorknob prior to mounting the door shutters).  And what a great surprise to walk in to: beautiful new shutters!” (Amy L.)

“Everything was perfect, installer Jason was super nice and helpful in instructions in operation.” (Julie F.)

“When Ray came to install them, he was very professional and made sure that everything was installed correctly and there were no problems and still did the job in a good time frame.” (Mildred T.)

“A careful and competent installer rounded out the entire experience.”  (Victoria P.)

These folks experienced the satisfaction of making the best selection for their home as well as the joy of working with friendly, courteous installers. At Austin Window Fashions, our goal is to make your window-coverings buying experience an excellent one – from the minute you step in the showroom to the minute our Installer steps out of your home.