Customer Testimonials with Photos

Testimonial 1

This review was originally published on AngiesList.com in December 2013 and the customer sent us these photos to go with it.

"Austin Window Fashions has been a pleasure to work with in all regards.  I was able to visit a showroom in San Antonio where I lived at the time to make preliminary selections and still work with Kindal Mitchell out of the Austin office.  The young lady in San Antonio gave freely of her time and was very personable and professional.  I was very impressed that there wasn't any concern over who was doing what and who would earn commission.  The attitude was "we all work together".  Kindal set up an appointment with me for the following Monday at my new home in the final stages of construction.  She showed up on time with sample books and all of my information from my San Antonio showroom visit in hand.  She went through every room in which I wanted to install shades with me and made suggestions as to where I might want to consider using shades, such as on high windows in a master closet to prevent clothes from fading, something I never would have thought of.  Then she proceeded to measure every window in the house (and there are many!) just in case at some later date I might want to add shades to those windows.
Vignette Modern Roman Shade in beautiful contemporary kitchen.

 

 

 

 

 

 

 

 

Kindal was excellent at helping me decide on color, fabric, and design.  She was able to guide me in the right direction and affirm my instinct without projecting her own personal taste.  I have found that it is sometimes difficult to find someone in interior design work who will work with you and your tastes in decor for your own home!  Kindal is definitely professional and sensitive in that regard.  She was also just a delight to work with.  She was just as excited about my selections as I was!

I could not be more pleased with the final result.  The fabric and style of shades are absolutely perfect for the craftsman style of our home. Jason (I believe I have his name correct) was my installer and was the most pleasant person to work with.  He, too, was on time, a little early actually, and was personable and professional.

Kindal followed up after the installation to see how I liked the shades.  And when I had some problems with a few of the shades she was quick to have someone scheduled to come back to the house for adjustments.  Adjustments were successfully made on 2 of the shades.  The third shade will need to be sent in to have checked out, but the gentleman who did the adjustments was considerate in asking if I wanted to wait until after the holidays in case I had guests coming.  How great is that?!  The company is willing to come out an additional time (an hour's drive) to make it more convenient for me!

I highly recommend Kindal and Austin Window Fashions.  I believe the price was reasonable for the quality of product and service I have received.  On top of that, I was given a Hunter Douglas rebate form (which Kindal was happy to explain in detail to me) which will give me $650 for my 13 shades."

Vignette Modern Roman Shades in the master bathroom.Vignette Modern Roman Shades on the window and door of the guest room.

 

 

 

 


Testimonial 2

The following letter and photos were mailed on 23rd April 2013 to Thomas Thom:

Mr. Thomas Thom, President
Austin Window Fashions
10321 Burnet Road
Austin, TX 78758

Dear Mr. Thom:
I feel that I must bring to your attention the outstanding customer service I received from your Design Consultant, Ms. Tara Kulvicki.  I am, of course, very delighted to have had the pleasure of speaking with Ms. Kulvicki at the beginning of the month to set up an in house estimate. Her professional and courteous attitude, expert knowledge, and patience were very important to me.

I will continue using Austin Window for any further needs for window coverings. I hope you will pass my thanks on to Ms. Kulvicki with a copy of this letter.
Sincerely,
Jake Young
Satisfied Customer

Before and after photos of Young house with shutters by Austin Window Fashions.

Before and after photos of Young house with shutters by Austin Window Fashions.

Before and after photos of Young house with shutters by Austin Window Fashions.

 

 


Testimonial 3

Here is another variation on shutters that we can do- these are solid, raised panel shutters. When closed they provide total privacy and light control. Custom built and color matched to fix perfectly in your home. Ask about all the kinds of options we can do with plantation shutters.

Thank you to Mrs. Solis for these photos and her lovely testimonial:

"I recently moved to a new house and wanted solid panel shutters, not plantation. I did a lot of research and some companies did not even know what I was talking about. When I emailed AWF for info, I received a prompt reply from Kathy. She knew that I was still on the research phase but we kept in touch.

I made my decision and Kathy came to measure all my windows.  She answered all my questions, was very knowledgeable of the product and was very professional.

They delivered in 3 weeks and my shutters are beautiful! I apologize for not remembering the name of the person who installed them but he did a fantastic job!

If you want quality and excellent customer service, go to AWF. By the way, the shutters are made in Texas, not China!"

Solid raised panel shutters from Austin Window Fashions.


Testimonial 4

Another nice letter from a happy customer!

Dear Kindal,

Jack and I thank you for your help when we were shopping for shades for our sunroom.

When you came to do the measurements, you were so professional when we changed our minds about which shades we wanted.

The icing on the cake was when Jason came out and installed them, and they fit like a glove. We are so very pleased. We have never had a more lovely, quality window covering. Thank you again, Kindal. If you are ever in our area again, you are welcome to come by and see your good work.
Sincerely,
Judy Hardison

Before and After: Duette® Architella™ Opalescence Honeycomb shades with Lite Rise lifting system.

Open and close Duette Architella Honeycomb Shades in the sunroom.Before and after photos of sunroom with Duette Architella Honeycomb Shades