| General/Service |
 |
Others |
| Have they been in business more than 25 years with a good reputation? |
YES |
|
| Do they manufacture in-house, rather than use subcontractors? |
YES |
|
| Do they have full details about their shutter provided in writing or on a website? |
YES |
|
| Do they have a showroom where I can see full size displays that are truly representative of the
way the product will appear in my home? |
YES |
|
| Do they consistently deliver their shutters within five weeks? |
YES |
|
|
| Warranty |
|
|
| Do they offer a written warranty and is it transferable to the next homeowner? |
YES |
|
| Do they service their own warranty and repair their own shutters? |
YES |
|
|
| Wood/Materials Used |
|
|
| Do they provide in writing the type of wood being used and how it’s harvested? |
YES |
|
| Are their materials professionally milled, laminated and computer processed for additional
strength and maximum stability? |
YES |
|
|
| Construction |
|
|
| Is state of the art woodworking equipment and computer controlled precision utilized to
provide consistent quality? |
YES |
|
| Can they build shutter panels as wide as 50” and as tall as 114” without a divider rail? |
YES |
|
| Do they use mortise and tenon (tongue and groove) joinery to strengthen their panels? |
YES |
|
|
| Finish |
|
|
| Do they offer custom paint and stain finishes so the shutters match your woodwork exactly? |
YES |
|
| Are they using environmentally sensitive water-based finishes? |
YES |
|
|
| Louvers/Options |
|
|
| Do they offer a wide range of louver options (traditional, 2”, 3”, 4” and 5”)? |
YES |
|
| Do they use all-wood louvers (no plastic pins)? |
YES |
|
| Do they offer a range of hinge color options to match the hardware in my home? |
YES |
|
| Do they offer an option of putting the tilt-rod at the edges of the louver? |
YES |
|
| Do they use stainless steel deep set staples so they’ll never pull out? |
YES |
|
|
| Specialty Applications |
|
|
| Do they offer fully operable arch top shutters (i.e. no fixed louvers, full operability in both
directions)? |
YES |
|
| Do they routinely address specialty applications such as sliding glass doors, atrium doors with
levers, arched windows, angled windows, etc? |
YES |
|
|
| Service |
|
|
| Do they employ their own crew of full time installers who are bonded and insured? |
YES |
|
| Do they follow up after installation with service evaluations? |
YES |
|
|
| Will I find a better deal on quality, real wood, locally produced shutters anywhere else? |
NO |
|
